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  • Cloud Services


Fix Storage Pro (FSP)

Cloud file storage up to 100 Tbyte for large data and backups

Fix Storage Pro (FSP): Cloud file storage up to 100 Tbyte for large data and backupsFor very large file storage requirements EUserv's cloud storage plans called "Fix Storage Pro" are the perfect solution. With a double redundant datapool the FSP plans store up to 100Tbyte of your files and data inside EUserv's datacenter in Jena, Germany. The frontend servers are accessable via encrypted rsync, FTP, WebDAV or just a graphical web client.

Detail Features Fix Storage Pro

General Features

Storage   5 - 100 TB
Filer backend   N+1 distributed filesystem with minimum 4 Linux fileserver
Data security data count inside the datacenter twice
User accounts how many different user can access the storage space 1
Offsite backup mirror of whole file storage in our backup datacenter ask sales
Dedicated storage access accessibilty to filesystem via dedicated frontend server with dedicated 1Gbps connection ask sales

 

Accessibility

Web-Client graphical webfrontend yes
FTP   yes
FTPS/TLS encrypted FTP yes
Rsync   yes
Rsync (encrypted) encrypted connection via STUNNEL yes
WebDAV SSL encrypted yes
Access from external servers connections from inside and outside EUserv datacenter possible yes
Access from any internet access i.e. DSL, modem, leased line, cable, satellite yes

 

Network + Traffic

Network connection connection speed of filers and frontend servers to a dedicated switchport 10 Gbit/s
Connection speed type "Guaranteed" or "Best Effort" traffic transport speed Best Effort
Connection speed DC Connection speed inside Datacenter 1 Gbit/s ¹
Connection speed incoming Connection speed from Internet to server 1 Gbit/s ¹
Connection speed outgoing Connection speed from server to Internet 1 Gbit/s ¹
Bandwidth   unmetered ¹
¹: All traffic usage is included and without further charge (flat fee). We do not cap connection speed. This means server has unlimited / unmetered bandwidth.

 

Other Features

Number of backups number of possible backupped archives unlimited
Number of files number of possible files at storage space, additional limitation by reaching storage space size unlimited
Maximum filesize technical limited maximum single filesize, additional limitation by reaching storage space size 5 TB
Automatic upgrade upgrade your plan to more storage space without re-sync your whole data (BackupHD -> BackupHD, BackupHD -> FSP or FSP -> FSP) yes

 

Service Level + Guarantee

Location of servers location where all services are physically provided from and data are stored Jena, Germany
Backend services SLA service availability p.a. for backend storage servers 99,95 %
Frontend services SLA per service availability p.a. for frontend servers like FTP, WebDAV etc. 99 %

 

Help + Support

Community support free forum membership yes
Documentation via EUserv wiki yes
FAQ via EUserv FAQ system yes
24x7 Email support Queue based Ticket System yes
Phone support Support via English and German speaking inhouse staff during business hours (free plans excluded) yes

 

Contract + Termination

Contract Term* possible contract terms 1, 3 or 12 month
(1 month for free plans)
Contract renewal type type of contract renewal: automatic or manual automatic
Payment Term* prepayment period, depends on chosen contract term 1, 3 or 12 month
Termination notice* min. time to cancel contract before automatic renewal 1 month for 1 and 3 month contracts, 3 month for 12 month contracts
*) Terms may vary for specials or promotional offers. ¹) Average delivery time after payment and account confirmation. Average delivery time for already activated accounts is <8h.


Price & Order

Delivery time

24h ¹

average delivery time

Need help?

Sales
Call us: +49 3641 3101011
Mail us: Contact sales

Support
Call us: +49 3641 3101011
Mail us: Submit Support Ticket

*)**)***) All prices are included VAT depending on selected country, price tags are per month if not displayed different, additional one time setup fee may apply starting at 0,- EUR. Please watch full description, details and pricing of service. Contract term depends on ordered service from one month. Our terms and conditions obtain for every placed order. Technical data are subject to change. Errors excepted. Productnames, logos and trademarks reside in owner although if not separate marked.

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