Kundencenter Telefon-Passwort/en

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Setting a phone password

Inhaltsverzeichnis 1 General 2 Setting the phone password

General

If you have an EUserv contract and you want to call the customer support,it is necessary to set up a phone password in the EUserv customer service center.

Once you are connected to the support, you can specify it and you can be immediately assigned.

Setting the phone password

In the EUserv customer service center, you have the possibility to set the password for the telephone support. When you have open the start page of the customer service center, you will find the point Kundendaten in the left menu.

Now you can find an overview of your customer's data and the field 'Telefon-Passwort setzen:(für Telefonanrufe, exakt 6 Zahlen)'. There you set your phone password. It is important that it must consists of 6 numbers!