Kundencenter Server Premium Webreset/en
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Perform a Server Reset
Inhaltsverzeichnis |
Perform a Server Reset
General
If you have an EUserv server tariff, there is a possibility to configure it in the customer service center.
You also need special parameters that you can find in the customer service center.
A Reset is a simple restart of your server. If it is properly and fully implemented from the customer service center, no stored data get lost.
Prepare a Reset
In the EUserv customer service center, you have the possibility to select and edit different server data.
First choose your server contract for which you want to perform the Reset (Reboot).
Once you have selected your contract, click on "Premium-Webreset" below Server.
Perform a Reset
In the caption "Daten für Server-Reset" you will see the data of your server. This serves for safety, that you can restart the correct server.
With the check box "Bestätigung per Email" you can be informed by email if the reset has been performed.
In "Art des Resets", you can select the type of the reset.
Soft Reset
If you select "Softreset", your server will be restarted with the command "Ctl+Alt+Del".
This is the gentler version for software and hardware.
Hard Reset
If you select "Softreset", your server will be restarted, when you press the hardware reset button on your computer.
This is not the gentlest version for software and hardware, but an alternative if the soft reset does not achieve the desired result.
