Kundencenter Kundendaten/en
Aus EUserv Wiki
(→Selecting the customer's data) |
(→Changing the customer's data) |
||
| Zeile 48: | Zeile 48: | ||
- Date of birth | - Date of birth | ||
| - | For the case that you want to transfer your contracts to another person, you must complete a transfer of contract: Contract Transfer | + | For the case that you want to transfer your contracts to another person, you must complete a transfer of contract: |
| + | [[Vertragsuebernahme_Vertragsuebertragung|Contract Transfer]] | ||
If your email address has changed, the change can only be done manually by a customer service representative. In this case, please use the customer's data update form: | If your email address has changed, the change can only be done manually by a customer service representative. In this case, please use the customer's data update form: | ||
Version vom 14:00, 22. Nov. 2012
| Languages: |
Deutsch |
Changing the customer's data
Inhaltsverzeichnis |
Changing the customer's data
General
If you have an EUserv plan, you have the possibility to change your personal data in the EUserv customer service center.
If your address has changed or you have changed your email address or phone number, so you can easily update in the customer service center.
Edit customer's data
In the EUserv customer service center, you have the opportunity to edit your customer's data. Select in the left main menu "Kundendaten".
Now you can view and edit your customer's data.
Changing the customer's data
If you want to change one of these data, click in the appropriate box and enter the appropriate changes.
Please note:
The following data cannot be change:
- First name
- Name
- Date of birth
For the case that you want to transfer your contracts to another person, you must complete a transfer of contract: Contract Transfer
If your email address has changed, the change can only be done manually by a customer service representative. In this case, please use the customer's data update form:
http://www.euserv.de/hilfe/formularcenter/EUserv_Aenderung_Kundendaten.pdf
Changing the account password
Below "Account-Passwort" you have the ability to change your password. You have to enter your password twice for safety's sake. It is important to note that your password is at least 8 and maximal 16 characters long and must be provided with at least two uppercase letters, lowercase letters and numbers.
Changing the optional customer's data
Below "optionale Kundendaten" you are allowed to make changes of your extended customer's data. These are optional (check boxes) or only at certain rates of needs.
By clicking on "Speichern" you apply your changes permanently. Please note, that the hook must be set by "I have read and accept the terms of the currently valid AGB, BGB and its attachments."
Other customer's data
Below "Weitere Kundendaten" you can make additional entries, such as selecting another alternative email addresses for the billing.
