Kundencenter Server Premium Webreset/en

Aus EUserv Wiki

Version vom 13:37, 16. Okt. 2012

Languages:

Deutsch  • English

Perform a Server Reset

General

If you have an EUserv server tariff, there is a possibility to configure it in the customer service center.

You also need special parameters that you can find in the customer service center.

A Reset is a simple restart of your server. If it is properly and fully implemented from the customer service center, no stored data get lost.

Prepare a Reset

In the EUserv customer service center, you have the possibility to select and edit different server data.

First choose your server contract for which you want to perform the Reset (Reboot).

Once you have selected your contract, click on "Premium-Webreset" below Server.

Performing a Reset

In the caption "Daten für Server-Reset" you will see again the data are openly shown. This serves for safety, so that you can restart the correct server.

With the check box "Bestätigung per Email" you can be informed by email if the Reset has been performed.

In "Art des Resets", select the type of reset.

Soft Reset

Select "Softreset", then your server is restarted as the command "Strg+Alt+Entf".

This is the gentler version for software and hardware.

Hard Reset

Select "Softreset", then your server is restarted, such as when you press the hardware reset button on your computer.

This is not the gentlest version for software and hardware, but an alternative if the soft reset does not achieve the desired result.