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{{Languages|Kundencenter_IPv4_Netze}}
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{{Languages|Kundencenter_AV_Vertag}}
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[[Kategorie:Kundencenter Server]]
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[[Kategorie:Kundencenter]]
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[[Kategorie:Server]]
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'''''Data Processing Agreement'''''
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'''''Create and Manage IPv4-Subnets'''''
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__TOC__
__TOC__
<div style= "font-size: 1.571em;">
<div style= "font-size: 1.571em;">
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'''Create and Manage IPv4-Subnets'''
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'''Data Processing Agreement'''
</div>
</div>
== General ==
== General ==
 +
As a customer of EUserv you may store or process personal information on our systems. In order to meet the legal regulations and requirements of the EU General Data Protection Regulation (GDPR), you can conclude a Data Processing Agreement directly online with us.
-
If you have booked an EUserv contract including IPv4 subnets, e.g. a server contract or an IPv4 network contract, you have the option of managing the IPv4 subnets in the customer panel. Depending on the plan, additional IPv4 subnets can be created and configuration of the name servers for reverse DNS is also possible.
 
<br><br>
<br><br>
 +
Please note:
 +
<hr>
 +
<br>
 +
EUserv will not offer a Data Processing Agreement that applies to all of your contracts but you may conclude such an Agreement for each maincontract and download it as a PDF.
-
== Create IPv4-Subnet ==
+
<br><br>
 +
Your benefits:
 +
<hr>
 +
<br>
 +
- Written confirmation of the legally compliant implementation of the data protection regulations by EUserv
 +
 
 +
- Types of Personal Data being Processed and Affected People can be set individually for each maincontract.
 +
<br><br>
 +
 
 +
== View and Download a Data Processing Agreement ==
-
To create an IPv4 subnet, please proceed as follows: <br><br>
+
To view and download a data processing agreement for your maincontract, please proceed as follows: <br><br>
-
1. Log in to customer panel
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1. Log in to customer panel.
<br><br>
<br><br>
-
2. Click the column <b>Customer-/Contractdata</b> in the left menue and click the item <b>Contracts</b>.
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2. Please click in the left menu under the section <b><nowiki>Customer- / Contractdata</nowiki></b> the menue item <b>Contracts</b>.
<br><br>
<br><br>
-
3. KNow choose the corresponding product group (e.g. <b>Servers</b>). Select the contract, including at least one IPv4 subnet by clicking <b>Select</b>.
+
3. Then click on the tab for the desired product group (e.g. <b>Server</b> or <b>Webspace</b>). Now select your contract by clicking on <b>Select</b>.
<br><br>
<br><br>
<center>
<center>
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[[Datei:Kc2_select_contract_server_en.png|800px]]
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[[Datei:Kc2_select_contract_webspace_en.png|800px]]
</center>
</center>
<br><br>
<br><br>
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4. Now click the column <b>IP-Subnets</b> in the Details of order configuration menue and choose the item <b>IPv4-Subnets</b>.
+
4. Please click in the left menu under the section <b><nowiki>Customer- / Contractdata</nowiki></b> the menue item <b>Data Protection</b>. A form will be displayed where your can conclude or change a data protection agreement.
<br><br>
<br><br>
<center>
<center>
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[[Datei:Kc2_server_config_en.png|800px]]
+
[[Datei:kc2_dpa_en.png|800px]]
</center>
</center>
<br><br>
<br><br>
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5. An overview of the already created IPv4 subnets appears. Depending on your plan, you can add another IPv4 subnet here by selecting the desired <b>Routing target/Gateway</b> in the <b>Assign IP subnet</b> form. Confirm your entries by clicking <b>Save</b>
+
5. If a data protection agreement already exists you can find it in the bottom section <b>Existing data processing agreement</b>. To display or download the agreement click on the PDF icon in the column <b>Display</b>.
<br><br>
<br><br>
<center>
<center>
-
[[Datei:Kc2_ipv4_subnets_en.png|800px]]
+
[[Datei:kc2_dpa_termination_en.png|800px]]
</center>
</center>
<br><br>
<br><br>
-
== Manage IPv4-Subnet ==
+
== Conclude or Change a Data Processing Agreement ==
 +
To conclude or change a data processing agreement for your maincontract, please proceed as follows: <br><br>
-
You have the possibility to manage your IPv4 subnets, to change the routing target or to remove the IP subnet. Depending on your plan, you can also specify, change, and remove the name servers for reverse DNS.
+
1. Log in to customer panel.
 +
<br><br>
 +
2. Please click in the left menu under the section <b><nowiki>Customer- / Contractdata</nowiki></b> the menue item <b>Contracts</b>.
 +
<br><br>
 +
3. Then click on the tab for the desired product group (e.g. <b>Server</b> or <b>Webspace</b>). Now select your contract by clicking on <b>Select</b>.
 +
<br><br>
 +
4. Please click in the left menu under the section <b><nowiki>Customer- / Contractdata</nowiki></b> the menue item <b>Data Protection</b>. A form will be displayed where your can conclude or change a data protection agreement.
 +
<br><br>
 +
5. Choose at least one option for <b>Type of Data</b> and <b>Persons affected</b>.
 +
<br><br>
-
To manage your IPv4 subnet, please proceed as follows:<br><br>
 
-
1. Log in to customer panel
+
6. For confirmation Check the option <b>I accept the agreement</b> and click on <b>Generate data processing agreement</b>.
<br><br>
<br><br>
-
2. Click the column <b>Customer-/Contractdata</b> in the left menue and click the item <b>Contracts</b>.
+
If an active agreement already exists it will be altered and you can download the new agreement. Step 7. is not required in this case.
<br><br>
<br><br>
-
3. KNow choose the corresponding product group (e.g. <b>Servers</b>). Select the contract, including at least one IPv4 subnet by clicking <b>Select</b>.
+
 
 +
<center>
 +
[[Datei:Kc2_dpa_create_en.png|800px]]
 +
</center>
 +
 
<br><br>
<br><br>
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4. Click on <b>IPv4 Subnets</b> in the configuration menu of the contract under the menu item <b>IP Subnets</b>.
+
7. Choose the desired contract running time and click on <b>Confirm</b>.
<br><br>
<br><br>
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5. To change the IP subnet, as well as to set your own name servers for the reverse DNS resolution or to remove the IP assignment, please click on the gear symbol under <b>Actions</b> in the IP subnets overview.
+
 
 +
<center>
 +
[[Datei:800px-Kc2_dpa_create_confirm_en|800px]]
 +
</center>
 +
 
 +
<br><br>
 +
Please note:
 +
<hr>
 +
<br>
 +
Changing the contract running time of an existing data processing agreement is not possible. You can however terminate the current agreement and conclude a new agreement with the desired running time after the old agreement has expired.
<br><br>
<br><br>
 +
== Terminate a Data Processing Agreement ==
 +
To terminate a data processing agreement, please proceed as follows: <br><br>
 +
 +
1. Log in to customer panel.
 +
<br><br>
 +
2. Please click in the left menu under the section <b><nowiki>Customer- / Contractdata</nowiki></b> the menue item <b>Contracts</b>.
 +
<br><br>
 +
3. Then click on the tab for the desired product group (e.g. <b>Server</b> or <b>Webspace</b>). Now select your contract by clicking on <b>Select</b>.
 +
<br><br>
 +
4. Please click in the left menu under the section <b><nowiki>Customer- / Contractdata</nowiki></b> the menue item <b>Data Protection</b>.
 +
<br><br>
 +
5. If a data processing agreeement exists you can find it in the bottom section <b>Existing data processing agreement</b>. To terminate the contract click on <b>Terminate</b> in the column <b>Actions</b>.
 +
<br><br>
<center>
<center>
-
[[Datei:Kc2_ipv4_subnets_config_en.png|800px]]
+
[[Datei:kc2_dpa_termination_en.png|800px]]
</center>
</center>
 +
 +
<br><br>
 +
6.Enter you account password for the security check and click on <b>Continue</b>.
 +
<br><br>
 +
 +
<center>
 +
[[Datei:kc2_dpa_termination_password_en.png|800px]]
 +
</center>
 +
 +
<br><br>
 +
7. Click on <b>Confirm</b> to complete the process. The termination will be carried out at the next possible date.
 +
<br><br>
 +
 +
<center>
 +
[[Datei:kc2_dpa_termination_confirm_en.png|800px]]
 +
</center>
 +
<br><br>
<br><br>

Version vom 07:14, 14. Dez. 2018

Languages: 

Deutsch Image:Deutsch.png Image:English.png

Data Processing Agreement

Inhaltsverzeichnis

Data Processing Agreement

General

As a customer of EUserv you may store or process personal information on our systems. In order to meet the legal regulations and requirements of the EU General Data Protection Regulation (GDPR), you can conclude a Data Processing Agreement directly online with us.



Please note:


EUserv will not offer a Data Processing Agreement that applies to all of your contracts but you may conclude such an Agreement for each maincontract and download it as a PDF.



Your benefits:


- Written confirmation of the legally compliant implementation of the data protection regulations by EUserv

- Types of Personal Data being Processed and Affected People can be set individually for each maincontract.

View and Download a Data Processing Agreement

To view and download a data processing agreement for your maincontract, please proceed as follows:

1. Log in to customer panel.

2. Please click in the left menu under the section Customer- / Contractdata the menue item Contracts.

3. Then click on the tab for the desired product group (e.g. Server or Webspace). Now select your contract by clicking on Select.



4. Please click in the left menu under the section Customer- / Contractdata the menue item Data Protection. A form will be displayed where your can conclude or change a data protection agreement.

Datei:Kc2 dpa en.png



5. If a data protection agreement already exists you can find it in the bottom section Existing data processing agreement. To display or download the agreement click on the PDF icon in the column Display.

Datei:Kc2 dpa termination en.png



Conclude or Change a Data Processing Agreement

To conclude or change a data processing agreement for your maincontract, please proceed as follows:

1. Log in to customer panel.

2. Please click in the left menu under the section Customer- / Contractdata the menue item Contracts.

3. Then click on the tab for the desired product group (e.g. Server or Webspace). Now select your contract by clicking on Select.

4. Please click in the left menu under the section Customer- / Contractdata the menue item Data Protection. A form will be displayed where your can conclude or change a data protection agreement.

5. Choose at least one option for Type of Data and Persons affected.


6. For confirmation Check the option I accept the agreement and click on Generate data processing agreement.

If an active agreement already exists it will be altered and you can download the new agreement. Step 7. is not required in this case.

Datei:Kc2 dpa create en.png



7. Choose the desired contract running time and click on Confirm.

Datei:800px-Kc2 dpa create confirm en



Please note:


Changing the contract running time of an existing data processing agreement is not possible. You can however terminate the current agreement and conclude a new agreement with the desired running time after the old agreement has expired.

Terminate a Data Processing Agreement

To terminate a data processing agreement, please proceed as follows:

1. Log in to customer panel.

2. Please click in the left menu under the section Customer- / Contractdata the menue item Contracts.

3. Then click on the tab for the desired product group (e.g. Server or Webspace). Now select your contract by clicking on Select.

4. Please click in the left menu under the section Customer- / Contractdata the menue item Data Protection.

5. If a data processing agreeement exists you can find it in the bottom section Existing data processing agreement. To terminate the contract click on Terminate in the column Actions.

Datei:Kc2 dpa termination en.png



6.Enter you account password for the security check and click on Continue.

Datei:Kc2 dpa termination password en.png



7. Click on Confirm to complete the process. The termination will be carried out at the next possible date.

Datei:Kc2 dpa termination confirm en.png



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