Kundencenter Vertrags Details/en

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{{Languages|Kundencenter_Vertrags_Details}}
{{Languages|Kundencenter_Vertrags_Details}}
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[[Kategorie:Kundencenter]]
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[[Kategorie:Customer center]]
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'''''To see Contract Details'''''
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'''''To see contract details'''''
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'''To See Contract Details'''
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'''To see contract details'''
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== General==
== General==
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If you have a EUserv contract, you have the possibility to view the associated data in EUserv customer center.
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If you have an EUserv plan, there is a possibility to view the associated data in the EUserv customer service center.
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For each contract, you can always take a look to all the data. In this part of customer center, it is convenient for you to cancel the contract via online.
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For each contract, you can always have a look at all data. In this part of the customer service center, you have the possibility to cancel individual contracts.
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== See the Contract details ==
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== See the contract details ==
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In EUserv customer center, you have the possibility to see your contract details. Choose your contract for which you want to see the details.
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In the EUserv customer service center, you have the possibility to see your contract details.  
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Choose your contract for which you want to see the details.
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Click on the left menu to "Vertrags-Details". Now, you will get to the next page that shows all the data about your contract. The page represents e.g., when your order was placed, and how long your contract is valid and when it may be terminated or extended.
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Click in the left menu on "Vertrags-Details". Now, you will get to the next page that shows all the data about your contract. The page represents when your order was placed, your termination date and other relevant data.
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== Terminating the Contract ==
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== Cancellation of contract ==
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If you decide to cancel a contract, you can conveniently make online through the EUserv customer center. Just click the contract details of terminating the contract, on "Kündigung jetzt durchführen" in order to initiate the termination.
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If you want to cancel a contract, you can terminate it online in the customer service center. Just click on "Kündigung jetzt durchführen" in order to initiate the cancellation.
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The termination process was successfully started, that effect is immediately displayed in the customer center.
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If the cancellation process was completed successfully, it is immediately shown in the customer service center.
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=== Withdraw the Termination ===
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=== Withdraw the cancellation ===
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If you have canceled your contract by mistake, or want to keep your plan yet. You can take back the cancellation to 14 days before the current contract term.
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If you have accidentally cancelled your contract, or want to keep your plan, you can take back the cancellation within 14 days before the expiration of the current contract term arise.
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Just click on the button "Kündigung zurücknehmen".
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Click on the button "Kündigung zurücknehmen".
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Wurde Ihre Kündigung erfolgreich gestoppt, so wird Ihnen dies sofort im Kundencenter angezeigt.
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If your cancellation was successfully stopped, it is immediately shown in the customer service center.
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If your termination was successfully stopped, this is displayed immediately in the customer center.
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Aktuelle Version vom 13:05, 19. Okt. 2012

Languages: 

Deutsch Image:Deutsch.png • English Image:English.png

To see contract details

Inhaltsverzeichnis

To see contract details

General

If you have an EUserv plan, there is a possibility to view the associated data in the EUserv customer service center.

For each contract, you can always have a look at all data. In this part of the customer service center, you have the possibility to cancel individual contracts.

See the contract details

In the EUserv customer service center, you have the possibility to see your contract details.

Choose your contract for which you want to see the details.

Datei:kc-vertrag-wählen_572x.png



Click in the left menu on "Vertrags-Details". Now, you will get to the next page that shows all the data about your contract. The page represents when your order was placed, your termination date and other relevant data.

Datei:vertragsdetails-kc_572x.png



Cancellation of contract

If you want to cancel a contract, you can terminate it online in the customer service center. Just click on "Kündigung jetzt durchführen" in order to initiate the cancellation.

Datei:vertragsdetails_kuendigung_572x.png



If the cancellation process was completed successfully, it is immediately shown in the customer service center.

Datei:vertragsdetails_gekuendigt_572x.png



Withdraw the cancellation

If you have accidentally cancelled your contract, or want to keep your plan, you can take back the cancellation within 14 days before the expiration of the current contract term arise.

Click on the button "Kündigung zurücknehmen".

Datei:vertragsdetails_kuendigung-zurueck_572x.png



If your cancellation was successfully stopped, it is immediately shown in the customer service center.

Datei:vertragsdetails_kuendigung-zurueck-ok_572x.png



Von „https://www.euserv.com/wiki/index.php/Kundencenter_Vertrags_Details/en“